IT Remote Support & Services

Industry leading remote technical support and virtual assistance functionalities for corporate IT support on the go Brought to you by Eicra Soft Ltd. Many companies nowadays practice this remote support services. On the other hand pandemics took this service into new level. Eicra observed the current client requirement and therefore brought to you remote support for resolving all possible IT queries arises in your company.

Desktop Environments

Our remote support solution include on-screen live technical support sessions to assist client company’s in-house IT team.

Total system security

Whether protecting from unauthorized access or potentially harmful application, we sieve risks out from your company system.

VPN & Firewall

Eicra Soft can provide IT support on VPN & firewall administration for a secured communication process for your business.

Server Infrastructure

Our specialist at Eicra soft can remotely configure all the major server infrastructure as per your company demands.

Email Management

Spam and phishing can leave your mail data vulnerable. Our remote support IT experts can manage office mail with reliability.

Routing & Switching

Our network experts are efficient with all types of network routers and switches. They can even provide remote assistance in need.

Wireless Management

Wired connectivity is so “Old Fashion”. That is why we brought a total wireless office solutions for your office premises.

Domain Configurations

Identify any domain configuration issues. Remotely discuss with authority regarding the domain issue and solve it accordingly.

Security & Health Check

Eicra Soft conduct weekly remote server security and health check as well as routine configuration and upgrades of IT facilities.

Server Backup & Restore

Your active corporation deserves better server performance. We remotely configure, backup and restore server as per demand.

Data Backup & Restore

No matter wherever you reside in the world, we can remotely assist you to keep your valuable corporate data backed up and safe.

Data Loss Prevention (DLP)

We  provide remote technical support in emergency assistance on data recovery procedures during unfortunate mishandles.